Contacts

How to Reach Us

If you would like to get in touch with our team, please email us at [email protected]. This is the only channel we use for correspondence.

What You Can Write About

We welcome messages about:

• Questions about the information presented on our website
• Corrections or notices of outdated details
• Feedback on your experience using our pages
• Partnership requests and collaboration ideas

Response Time

We usually reply within a few business days. Please allow a little extra time during weekends and public holidays in Australia.

Questions About Your Casino Account

We are not a gambling operator. FairGo Casino runs its own player support service, and any questions about deposits, withdrawals, bonuses, or account verification should be sent directly to the casino's own support team. We are an independent website and cannot access or manage player accounts, payments, or personal verification details.

Need Help With Gambling?

If you or someone you know is experiencing difficulties related to gambling, free and confidential support is available in Australia through Gambling Help Online. You can also call the National Gambling Helpline on 1800 858 858, available 24 hours a day, 7 days a week.